© 2011 www.gartfurniture.com © 2011 www.gartfurniture.com © 2011 www.gartfurniture.com Featured item: Anniversary or Engagement ring hand carved Long Stemmed Rose Bouquet  RETURNS If a product is damaged or defective, it will be placed in top priority to remedy the situation with all haste, accuracy and to your satisfaction. On customer orders that are undamaged and we are able to accept returns, there will be a 25% restocking fee and the customer will be responsible for return shipping fees and original shipping fees will not be reimbursed. Customer satisfaction is very important to us at  Gallivan's Art Furniture. We are happy to answer any questions and provide available photographs and dimensions of our products before you purchase an item. We will do our best to help you make an informed and knowledgeable decision before you commit yourself to a purchase. We value your business and will do our best to accommodate any inquiries to ensure you will be happy with your purchase for years to come. CANCELLATION POLICY- Custom Orders and One-of-a-Kind Items Please note that many items on our website are made to order and therefore considered custom items.  A custom order is also an order in which a customer requests a specific furniture option that is custom designed or specifically tailored for the customer’s order. An example of a custom order is one in which a specific fabric option, metal option, paint option, stain option, finish option, wood option or size option has been selected as part of the customer’s order.  The customer has 48 hours to cancel an order once it is placed. We are only able to cancel your order before production begins. If production within the 48 hours has begun, then the customer is responsible for all relative invoices. Gallivan's Art Furniture will do everything possible to ensure that your items arrive safely and on time, however we can not be held responsible for delays outside of our business control that occur in production or shipping, including any natural disasters, political strife or turmoil within the international country of origins. Aside from damages and defections, we do not provide a return policy for our furniture, custom furniture, carved furniture or carved rose bouquets and international freight orders. All custom furniture, one-of-a- kind items and international freight sales are considered final and are neither returnable nor refundable unless damaged or defective. PAYMENT/TAX All orders must be paid in full prior to shipping. We accept many credit cards including VISA, American Express, Discover and MasterCard only through PayPal. If you pay by personal check, the order can not be placed until the check clears, which generally takes 5 days from receipt. No sales tax is charged on your order unless the order is delivered to Idaho or the buyer is a Idaho resident. Please contact us with any questions regarding our policies.